Introduction Digital transformation is a very common word businesses use today but when you try to research it, you will find many – relevant and irrelevant topics that make things harder for the researcher, consultant, leader, or c-suite to have a full and bird-view understanding of what this term means to different people.My objective in […]
Digital transformation is changing customer expectations Everyone knows it. Digital transformation drives the customer experience. But how? In the past, businesses could get away with providing average customer service. However, in today’s age of digital transformation, customers are expecting more than ever before. With a simple click of a button, they can find a competitor […]
Technology has always been a driving force in the world. From the invention of the wheel to the development of the Internet, technology has always had a major impact on the way we live and work. Here are 10 technologies that are transforming the world: Robotic Technology Robotic technology is the application of robots to […]
In a rapidly digitising world, it is more important than ever for businesses to have a clear and concise digital transformation strategy. An effective digital transformation strategy will help an organisation to streamline processes, reduce costs, and improve customer satisfaction. But let’s first define, what is Digital Transformation? Defining digital transformation Digital transformation is the […]
