Introduction As a mentor, one of the most exciting career paths that I recommend to my mentees is that of a customer experience manager. In today’s hyper-competitive business landscape, companies are realizing that providing an exceptional customer experience is crucial to their success. A CX manager plays a critical role in helping organizations achieve this […]
Hey there! If you’re reading this, chances are you’re interested in running a design thinking workshop to drive digital transformation in your organization. Well, you’re in luck! In this blog post, I will teach you how to run a design thinking workshop. We’ll discuss the outcomes of the workshop, provide a sample agenda, highlight the […]
Introduction Hey there, as a student, you’re probably familiar with the struggle of having to create different design projects, from posters to presentations, and even social media graphics and infographics. But let’s face it, not all of us have the innate talent for design, and even if we do, we may not have the budget […]
Introduction – must-read books in Digital Transformation in 2023! The ability to thrive in the digital era is now a critical factor for organisations to remain competitive and relevant. This requires the use of technology throughout many different areas of an organisation’s operating model, from operations to customer experience, and human resources. Today in 2023, […]
Product Managers are constantly looking for innovative solutions to help streamline the development and delivery of products. ChatGPT is a revolutionary technology that is helping Product Managers in this effort by providing solutions to common issues and improving overall operational effectiveness. Chat GPT (Generative Pre-trained Transformer) uses natural language processing combined with deep learning algorithms […]
Is Digital Transformation changing the Role of the modern CEO? What is Digital Transformation Digital transformation is the process of using digital technologies to create new or modified business processes, culture, and customer experiences to meet changing business and market requirements. It is an integral part of an organization’s overall journey toward becoming more agile, […]
Looking to stay ahead when it comes to product management skills? Here, discover the top 8 must-have abilities that every successful PMs needs in their repertoire. What is Product Management? Product management is an important role in the modern day. It involves overseeing the development and marketing of digital products, such as websites, software applications, […]
What is Industry 4.0? Industry 4.0 refers to the fourth industrial revolution, where manufacturers are applying digital technologies to fundamentally change how they operate. This includes everything from cyber-physical systems and the Internet of Things, to big data and artificial intelligence. With Industry 4.0, manufacturers are able to achieve greater levels of automation, flexibility and […]
Introduction: Design thinking – what is it? Design thinking has become increasingly popular in recent years as a way to solve problems. There are many different design thinking models, but they all share a common goal: to come up with creative solutions to problems. This article will explore the different models and how they can […]
In today’s business world, the ability to lead organisational transformation is a critical skill for any aspiring executive. They take an organisation from its current state and successfully guide it to its desired future state. But what does it take to be a successful transformation leader? In this article, we’ll explore the secrets to being […]
