Artificial Intelligence (AI) has been deemed as the next big thing in the world of technology. Governments are looking into ways to use AI to its full potential for a variety of reasons. From improving public service delivery to reducing the workload for government employees, in this article, we will explore what are the different applications for Artificial Intelligence in governments worldwide. But first, let’s define what exactly is AI?

Introduction: What is Artificial Intelligence (AI) ?

In its simplest form, AI is a branch of computer science that deals with creating intelligent machines. This can be done through a number of methods, including but not limited to: rule-based systems, decision trees, genetic algorithms, artificial neural networks, and fuzzy logic systems. Each of these methods has its own strengths and weaknesses, but the overall goal is to create a machine that can learn and think for itself.

Artificial Intelligence Applications in Governments Worldwide

In recent years, artificial intelligence (AI) has made significant inroads in a number of industries. And now it is starting to have an impact in the world of government as well. Artificial Intelligence (AI) is becoming increasingly prevalent in governments around the world. From chatbots to predictive analytics, AI is being used to improve efficiency and effectiveness in a variety of ways. In many cases, AI is still in the early stages of adoption in government.

Top Artificial Intelligence applications in Governments worldwide

As technology advances, so too does the way governments operate. One area that is seeing increasingly widespread use is artificial intelligence (AI). From improving public services to increasing transparency and efficiency, AI is having a positive impact on the government. Here are some the top Artificial Intelligence applications in different governments around the world:

United Arab Emirates

The United Arab Emirates has been a pioneer in the use of Artificial Intelligence, becoming the first government in the world to appoint a Minister of State for Artificial Intelligence. The UAE is home to many examples of AI in use, from healthcare and finance to transportation and manufacturing. The UAE has committed to making its citizens and residents “happy and prosperous”, and it sees AI as key to achieving this goal. AI is already being used in a number of ways in the UAE, including in healthcare, education, transportation, and security. It is being used to diagnose diseases, identify students who need extra help, plan traffic routes, and track criminals.

  • In healthcare, they used AI to diagnose diseases and plan treatment options for patients.
  • In finance, they used AI to detect fraud and money laundering.
  • In transportation, UAE used AI to manage traffic congestion and improve safety.
  • In manufacturing, they used AI to optimise production lines and improve quality control.
  • In Dubai, the Government is using AI to help process visa applications and identify potential security threats. The AI system is reported to be able to process 100 applications per hour, whereas a human can only process 20.

The UAE’s commitment to AI is evident in its investment in research and development, as well as its initiatives to attract talent from around the world.


Another good demonstration of strong Artificial Intelligence applications in governments is Australia. In recent years, the Australian government has invested in and progressed with artificial intelligence (AI). The government has achieved successes in using AI for various purposes, such as improving public services and increasing efficiency. Here are some examples of how Australian Government used AI:

  • The Department of Human Services is using AI to improve the delivery of social security payments. By using data analytics, the department has been able to identify errors and over-payments, which has saved millions of dollars.
  • The Department of Immigration and Border Protection is using AI to streamline its visa processing system. By using machine learning, the department has been able to automate the decision-making process for granting visas, which has reduced processing times by 70%.
  • The Australian Taxation Office is using AI to boost its compliance activities. The ATO has developed a system that uses AI to analyze social media platforms such as Facebook and Twitter, which enables the ATO to identify taxpayers who are not meeting their tax obligations.
  • The Australian Securities and Investments Commission is using AI to boost its surveillance activities. The ASIC has developed a system that uses natural language processing to predict the likelihood of fraud, which enables the SEC to target resources on areas where there is a higher risk of fraud.


In a country where “e-Estonia” is the norm, it’s no surprise that the government has been one of the leaders in artificial intelligence (AI). The Estonian government is a prime example of how Artificial Intelligence can provide strong examples and applications in governments. They have been using AI for various tasks such as identity verification, fraud detection, and tax collection. The results have been impressive, with the government saving millions of euros each year.

  • The government has invested heavily in AI and it has paid off. They have progressed from using AI for simple tasks to more complex ones. For example, they are now using AI to help with tax collection and prevent fraud. This has helped them save money and time.
  • One of the most notable examples is their e-Residency program. This program allows anyone in the world to apply for a digital ID, which can be used to access Estonia’s e-services. The application process is entirely automated and takes just minutes to complete.
  • Estonia is also using AI to help detect and prevent crime. Their police force is now using an AI-powered chatbot to handle non-emergency calls. This has freed up time for officers to focus on more serious crimes.

The government has achieved a lot with AI but they are not stopping there. They are constantly looking for new ways to use AI to improve the lives of their citizens.


In recent years, the Chinese government has increasingly leveraged artificial intelligence (AI) for a variety of purposes. By harnessing the power of data and AI algorithms, the government has been able to gain insights into a wide range of areas, from economic trends to social issues. In many ways, AI has helped the Chinese government to become more efficient and effective in its decision-making. Here are some of the top artificial intelligence applications in Chinese Government:

  • One of the most notable ways in which the Chinese government has used AI is in the development of its social credit system. This Social Credit System is an extensive, national database that collects information about its citizens. The government then uses AI and big data analytics to analyse this data in order to develop a score for each citizen. The score is based on a variety of factors, including information about their social media accounts, online activity, and even their shopping habits. When the citizen s score reaches a certain level, he or she will be eligible for rewards and benefits. However, if the citizen s score reaches a certain level, he or she will be ineligible for certain privileges and rights.
  • The government has also begun to implement facial recognition software in various public spaces throughout China. This allows security officers to track individuals who are considered to be a threat. In some cases, security officers have even used this technology to identify citizens who have not paid a traffic fine. This has caused some Chinese citizens to fear and avoid public places where they might be identified by the facial recognition software. This is a prime example of the potential for technological authoritarianism, and it is being used as a way to control behaviour and restrict rights.
  • In another example of how China is using AI to influence the world, the government has made it a high priority to develop an AI industry with the aim. The government’s goal is to have a domestic AI industry that will be worth $150 billion by 2030. To achieve this, the government is investing in research and development, as well as providing incentives for companies to use AI. The result is that China is now home to some of the world’s leading AI companies, such as Baidu and Alibaba. These companies are not only changing the way businesses operate in China, but they are also having a global impact. For instance, Baidu’s self-driving cars are being tested in various countries, and Alibaba is using AI to improve its e-commerce platform.

United Kingdom

In recent years, the UK government has made significant investments in artificial intelligence (AI). The result is a more efficient, effective and responsive government that is better equipped to meet the needs of its citizens. The UK government has been a leader in AI research and development, and has invested heavily in AI infrastructure and resources. As a result, the UK is home to some of the world’s leading AI researchers and companies.

  • The UK government’s investment in AI has already yielded results. For example, the Department for Work and Pensions’ use of AI has helped it to identify fraud and error in benefits claims, saving taxpayers millions of pounds each year.
  • In 2018, the UK government published its first ever AI strategy, which set out its ambition to make the UK a world leader in AI. In 2017, the government published its Digital Strategy, which included a commitment to develop an AI sector worth at least £47 billion to the UK economy by 2030.
  • A couple of years ago, the Chancellor of the Exchequer announced that he would invest £1.9 billion in AI, with the aim of making the UK a world leader in this field. The government also announced plans for a new National Centre for Data Ethics and Innovation to ensure that AI is developed responsibly. AI is already used extensively in the UK. It is used in areas such as health and transport, for example for diagnosing illnesses and to improve road safety, as well as by major studios to simulate actors’ performances. AI will also play an increasingly important role in financial services.
  • Another example of how the UK’s government leveraged AI is the use of AI in the UK’s defence system. The UK Ministry of Defence (MoD) is using AI to improve its armed forces’ effectiveness, efficiency and safety. In 2017, the MoD announced that it will invest more than £2.5 billion in AI over the next 10 years. The MoD is developing autonomous vehicles and drones to support its forces in a range of contexts, from humanitarian missions and intelligence gathering to combat operations.
  • Another great example of the UK government’s support for AI is the introduction of the Alan Turing Institute (ATI), which was established in 2014 by the British Government to exploit the power of AI and data science, including machine learning and natural language processing.
  • The Home Office is using an AI system to automatically identify illegal images of child abuse online. The system can scan millions of images and videos and identify abusive content with a high degree of accuracy. This helps government agencies keep children safe and saves law enforcement officials valuable time.

While AI presents great opportunities to improve government services, we need to ensure that it is developed safely and responsibly. The UK government therefore welcomes this report as a timely contribution to the debate about the benefits and risks of AI.

The benefits of using Artificial Intelligence in government

As the government looks for ways to be more efficient and effective, they are turning to artificial intelligence (AI) to help them meet their goals. Here are some of the benefits of using AI in government:

  • AI can automate repetitive tasks. One of the most obvious benefits of using AI within government organisations is that it can automate repetitive tasks. This means that government employees can spend less time on menial and repetitive tasks, and instead focus their efforts on more important things.
  • AI can help to improve decision-making. Decision making is a key part of any job, and the ability to make effective decisions helps to determine whether that job is done well or poorly . AI can help to improve decision making within government organisations by providing more data, and better analysis of that data.
  • AI can improve the efficiency of government organisations. AI can help to improve the efficiency of government organisations by automating many routine tasks . This means that employees have more time to spend on other things, and so are able to get more done in less time.
  • AI can improve the quality of government services. A good example of this is the UK’s NHS. Recently, AI has been used to analyse test results and help to identify cancer early on, which means that treatment can start earlier and so recovery rates are higher.
  • AI can help to improve the efficiency of public services. Even if there is no immediate monetary savings, simply being able to provide a better quality of service has a positive impact on the government’s reputation.
  • AI can help to increase the level of transparency in government services  This is achieved by providing more data on how public services are run, and what effect they have. For example, some cities have started using AI for counting road traffic. Which brings us to the next point:
  • AI can help to ensure that public services are better tailored to people’s needs. For example, if data shows that a certain group of people is not using a particular service, AI can be used to target that group with information about the service.
  • AI can also be used to monitor how well public services are being delivered and identify areas where improvements could be made. For example, AI could be used to track how many people use a particular service and how satisfied they are with it. This information could then be used to make changes to the service so that it is more effective.
  • In recent years, artificial intelligence (AI) has been increasingly used to assist in disaster response and recovery efforts. AI can help identify potential risks, predict the severity of disasters, and provide real-time information during an incident. Additionally, AI can be used to optimise resources and support decision-making during the response and recovery phases. For example, after the 2017 earthquake in Mexico City, AI was used to create a heat map of the most heavily affected areas. This information helped relief workers better understand where to deploy resources.
  • Law enforcement agencies are turning to artificial intelligence (AI) to help identify patterns and predict where crimes might occur.

One way AI is helping fight crime is by analysing social media data. By monitoring posts and conversations on social media, AI can help identify criminal activity before it happens. For example, AI was used to monitor social media posts in the lead-up to the 2017 Unite the Right rally in Charlottesville, Virginia. The AI system flagged a number of posts that contained hate speech and violence, which helped law enforcement officials prepare for the event and prevent violence from happening.

Another way AI is helping fight crime is by providing predictive analytics. This technology analyzes data from past crimes to identify patterns and trends. This information can then be used to predict where future crimes might occur.

The risks of using AI in government

There are several risks associated with the use of artificial intelligence (AI) in government:

  • AI could be used to violate citizens’ privacy rights. Artificial intelligence has the ability to process large amounts of data quickly and accurately. This makes it a powerful tool that could be used to violate citizens’ privacy rights. There are other ways AI could be used to violate privacy rights. For example, AI could be used to track a person’s movements or to listen in on conversations. Privacy rights are important because they protect people from having their personal information shared without their consent. If AI is used to violate these rights, it could have a negative impact on society as a whole.
  • Another risk is that AI may be used to manipulate public opinion by spreading false or misleading information. As artificial intelligence (AI) gets more sophisticated, there is a risk that it will be used to unfairly target citizens for surveillance or other purposes. For example, AI could be used to automatically identify people who are likely to be involved in criminal activity. This could lead to innocent people being targeted for surveillance or other law enforcement action. AI could also be used to manipulate public opinion by creating false news stories or spreading disinformation. This could have a serious impact on democracy and the rule of law.
  • AI systems could be hacked and used to cause damage or disruption. Hacking into an AI system is not as difficult as one might think. There are many ways to do this, and some examples include using a virus or malware to infect the system and take control of it, exploiting security vulnerabilities in order to gain access, social engineering, which is tricking someone into giving you access to the system. Once a hacker has access to an AI system, they can use it to cause damage or disruption in many ways.
  • As artificial intelligence (AI) systems become more advanced, they could become difficult for humans to understand or control. This is because AI systems are designed to learn and improve on their own, which means that they can evolve faster than humans can keep up with. There are already examples of AI systems that have become too complex for humans to understand:
    • For instance, Google’s AlphaGo Zero AI system was designed to play the game Go. After just three days of training, the AI system had surpassed all previous versions of AlphaGo, including the version that defeated a world champion Go player in 2016. The new AI system is so good at playing Go that even the best human players cannot beat it.
    • In March of 2016, Microsoft released Tay, a chatbot that was designed to mimic the language patterns of a teenage girl. The bot was quickly taken offline after it began tweeting offensive and racist remarks. This incident highlights the challenges associated with artificial intelligence (AI) and natural language processing (NLP).

While these risks are significant, they can be mitigated through careful regulation and oversight of AI systems.


In conclusion, artificial intelligence has many applications in governments around the world, with the potential to improve efficiency, transparency, and accountability. With continued development and implementation of these applications, governments can continue to serve their citizens effectively and efficiently.

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